This diagnostic is for practices that need a clearer answer before investing in change.
It's especially valuable when leadership sees flat or inconsistent work comp referrals, FCE or work conditioning protocols that vary by evaluator, inconsistent or absent employer-facing services, or documentation that isn't reliably defensible - but lacks a shared view of root priorities.
Where your program meets its follow-through.
- Volume, payer mix, and referral sources for workers' comp
- Current FCE, work conditioning, and return-to-work protocols
- Employer services (POET, on-site or center-based First Aid) presence or absence
- Documentation quality and medico-legal defensibility
Deliverables your leadership can act on.
- Program scorecard against best practices
- Gap analysis and prioritized recommendations
- Suggested operating cadence and staffing roles, including champions and documentation standards
- Recommended implementation pathway
Three sessions. One written roadmap.
A focused engagement - not an open-ended consulting retainer - delivered to the people who need to approve it.
- 01
Program Review
I review your current referral sources, FCE and work conditioning protocols, employer services, and documentation practices before any conversation.
- 02
Practice Conversations
Structured conversations with practice leadership and treating clinicians to understand how the program runs day to day, not just how it's documented.
- 03
Roadmap Presentation
I present the prioritized roadmap directly to practice ownership and operations leadership. No handoff to an analyst who never spoke with your team.
What to expect.
- Typical duration
- Approximately two to four weeks from kickoff to roadmap delivery.
- Engagement format
- Remote-first, with on-site work scoped separately when appropriate.
- Investment
- Scoped to practice size and program complexity - we walk through it on the call.
- Client participation
- A practice-ownership sponsor, access to referral and payer-mix data, and clinician availability for conversations.
- Next step
- A decision on internal action, a defined system-build project, or fractional program leadership.
What the diagnostic does not include.
The diagnostic is scoped and deliverable-based. Its roadmap identifies which follow-on work, if any, would help. If you choose to move forward on any recommendation, implementation begins only under a separately signed, scoped Statement of Work.
This diagnostic does not include:
- Full implementation
- FCE protocol design, work conditioning program build, or POET test-battery design (scoped separately)
- Software or vendor configuration
- Broad staff training delivery
- A complete regulatory compliance audit
- Legal advice or representation
- Direct outpatient PT/OT clinical treatment
Scope
Program design and advisory support, not direct clinical care.
TWHP advises PT practices, operations leaders, and case management firms on work comp and industrial rehab program design - FCE standards, work conditioning systems, POET and job-demand services, and OSHA-aligned First Aid programs. TWHP does not provide outpatient PT/OT clinical treatment and does not replace the treating provider relationship.
Next Step
Begin with a practical baseline.
A discovery call is a focused conversation to decide whether the full diagnostic is the right next step for your practice.
Book a Discovery Call